Return & Refund
Fusion Baits Return & Refund Policy
At Fusion Baits, we stand behind the quality, performance, and engineering of our products. If you are not completely satisfied with your purchase, please contact us and we will work with you to make it right.
Returns
Returns are accepted within 30 days of delivery. To be eligible for a return, products must be unused, unfished, and in their original condition and packaging.
Products that have been used, modified, altered, or damaged through normal use are not eligible for a standard return. This does not affect coverage provided under the MWLSA™ Limited Lifetime Wire Warranty described below.
Damaged, Defective, or Incorrect Products
If your order arrives damaged or defective, or you receive an incorrect item, please contact us as soon as possible after receiving your order.
Please include your order number and, when applicable, photographs showing the issue. If we determine that the product was damaged, defective, or incorrectly shipped, Fusion Baits will make it right through replacement or refund at no additional cost to you.
MWLSA™ Limited Lifetime Wire Warranty
Fusion Baits stands behind the structural integrity of our patented MWLSA™ wire system for the life of the lure. If the R-bend or main body wire breaks during normal fishing use, return the lure to Fusion Baits and we will replace it absolutely free.
This limited lifetime warranty applies specifically to the R-bend and main body wire and covers failures occurring during normal fishing use.
The warranty does not cover blade wires, blades, swivels, hooks, skirts, finishes, or other components; normal wear and tear; loss of the lure; intentional modification; misuse; or damage caused by conditions outside normal fishing use.
The damaged lure must be returned to Fusion Baits for inspection. Proof of purchase may be required. Upon confirmation of a qualifying R-bend or body-wire failure, Fusion Baits will replace the lure at no charge.
Return Shipping
For standard returns not involving a damaged, defective, or incorrectly shipped product, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.
Fusion Baits will cover reasonable return or replacement shipping costs when the return is the result of our error or a qualifying product defect.
For claims under the MWLSA™ Limited Lifetime Wire Warranty, please contact Fusion Baits before returning the lure so that we can provide return instructions.
Refunds
Once an approved return is received and inspected, the refund will be issued to the original payment method.
Please allow additional processing time for your bank, credit card company, or payment provider to post the refund to your account.
Order Cancellations
If you need to cancel or change an order, please contact us within 1 hour of placing your order. We will make every effort to accommodate your request. However, once an order has entered fulfillment or has shipped, it may no longer be possible to cancel or modify the order.
Contact Us
To request a return, report a damaged or defective product, submit an MWLSA™ Limited Lifetime Wire Warranty claim, or ask a question regarding your order, please contact:
Fusion Baits
sales@fusionbaits.net
Please include your order number and a brief description of the issue so we can assist you as quickly as possible.